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Ford, Henry, 1863-1947

"My Life and Work"


The public pays for all mismanagement. More than half the trouble with
the world to-day is the "soldiering" and dilution and cheapness and
inefficiency for which the people are paying their good money. Wherever
two men are being paid for what one can do, the people are paying double
what they ought. And it is a fact that only a little while ago in the
United States, man for man, we were not producing what we did for
several years previous to the war.
A day's work means more than merely being "on duty" at the shop for the
required number of hours. It means giving an equivalent in service for
the wage drawn. And when that equivalent is tampered with either
way--when the man gives more than he receives, or receives more than he
gives--it is not long before serious dislocation will be manifest.
Extend that condition throughout the country, and you have a complete
upset of business. All that industrial difficulty means is the
destruction of basic equivalents in the shop. Management must share the
blame with labour. Management has been lazy, too.


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