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Ford, Henry, 1863-1947

"My Life and Work"

The effect of a title is very peculiar. It has been used too much
as a sign of emancipation from work. It is almost equivalent to a badge
bearing the legend:
"This man has nothing to do but regard himself as important and all
others as inferior."
Not only is a title often injurious to the wearer, but it has its effect
on others as well. There is perhaps no greater single source of personal
dissatisfaction among men than the fact that the title-bearers are not
always the real leaders. Everybody acknowledges a real leader--a man who
is fit to plan and command. And when you find a real leader who bears a
title, you will have to inquire of someone else what his title is. He
doesn't boast about it.
Titles in business have been greatly overdone and business has suffered.
One of the bad features is the division of responsibility according to
titles, which goes so far as to amount to a removal altogether of
responsibility. Where responsibility is broken up into many small bits
and divided among many departments, each department under its own
titular head, who in turn is surrounded by a group bearing their nice
sub-titles, it is difficult to find any one who really feels
responsible.


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